Lisa Smith

After working in debt collection, bankruptcy and personal injury, Lisa Smith came to IBP as a paralegal and office administrator, where she keeps the practical day-to-day humming right along.

Smith has helped walk multiple practices through HIPPA compliance, ensuring that small details don't blow up into big problems down the road. She's trained several offices in the crucial necessities of e-mail encryption, secure servers, locked patient files and employee training in what it means to be compliant.

"I'm the go-to that will have an answer for whatever you need," she said.

She's also the proud owner of a 3-year-old shih tzu, Harley, who doesn't know he's a dog. He has his own wardrobe which, to be fair, would probably be pretty confusing to a dog.